Articles

Where Are My Actionable Customer Insights?

IMS’s STADIS© sets the standard for in-venue customer engagement and cross-system incremental revenue generation. Having invented the category back in 2004, IMS-STADIS© has many years and millions of.

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Are You Ready For The Costs Of A Data Breach?

With the EMV live date of October 1, 2015, fast approaching, we thought it would be worth visiting just how much a potential data breach might cost the average small business.

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POV – Why You Need An In-Venue Engagement Platform

As deeper and more relevant Fan-Customer Engagement becomes necessary to drive incremental revenue and affinity, many are looking to existing in-venue silo systems or one-off, unproven tactics to.

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Introducing eMobile POS

IMS is now offering eMobile POS to our portfolio of unique systems and services. A full-function Mobile POS and inventory management solution able to run on Apple, Android, or Windows mobile and.

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EMV Is Coming. Are You Ready?

Following up on our comprehensive EMV blog post from 2013 EMV. Chip and Pin. What You Need To Know, IMS believes the October 2015 transition to EMV cards in the US is a FIRM date. Here are links to.

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Retail Pro and PCI Compliance: What You Need To Know

There has been much communication and confusion recently about Retail Pro and PCI Compliance. IMS customers have been receiving information from Retail Pro, Merchant Warehouse (MW – Retail Pro’s EFT.

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Stored Value Breakage and Revenue Recognition: Setting The Record Straight

IMS has noticed increasing confusion among its customers and prospective customers regarding the revenue recognition of prepaid value, gift cards, gift certificates, and other types of stored value.

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What Would You Do Differently If You Personally Knew Your Customer?

Coming out of a discussion recently with one of our Museum prospects, a point was raised about the difference between Members and out-of-town patrons. The discussion was centered on engagement and.

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Pop-Up POS. Now’s The Time.

While Pop-Up retail stores are not new, what is new is the strategic approach to driving multiple benefits through Pop-Up retail. Pop-Ups originated as a way to take advantage of 2 main business.

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IMS Knowledge Briefs

IMS is pleased to share a number of “Knowledge Briefs” with our customers and potential customers. These Briefs offer concise descriptions, examples, and definitions for a number of topics and areas.

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Announcements

The Corpus Christi Hooks announce a multi-year partnership with the STADIS© Integration and Engagement Platform for customer-centric bundling, engagement and data analytics implementation.
The Corpus Christi Hooks announce a multi-year partnership with IMS for the retail merchandise planning, implementation and support of Retail Pro and Flex Query.
ARAMARK at The Museum of Pop Culture announces a multi-year partnership with the STADIS© Integration and Engagement Platform for customer-centric bundling, engagement and data analytics implementation.
Rank + Rally at Ford Field announces a multi-year partnership with IMS for retail merchandise planning, implementation and support of Retail Pro, eMobile POS, Flex Query and Foundry Logic.
Baltimore Center Stage announces a multi-year partnership with IMS for food & beverage planning, implementation and support of eMobile POS.
The Pepsi Center extended their partnership with the STADIS© Integration and Engagement Platform for customer-centric bundling, engagement and data analytics implementation.
The Kimball Shop & Boutique announce a partnership with IMS for the retail merchandise planning, implementation and support of Retail Pro.

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