Articles

IMS Knowledge Briefs

IMS is pleased to share a number of “Knowledge Briefs” with our customers and potential customers. These Briefs offer concise descriptions, examples, and definitions for a number of topics and areas.

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EMV. Chip and Pin. What You Need To Know.

What is EMV?

The term EMV describes the interoperability between a new type of payment card technology and the payment terminals needed to process its use. This new type of payment card effectively.

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Airlines, Sports And Dynamic Pricing

As Dynamic Pricing becomes a staple ticket pricing strategy in the sports industry, a primary justification is built on the success in the airline industry. While both have one thing in common,.

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What Sports Can Learn From Sears and Eddie Lampert

After reading the extensive Bloomberg Business Week article on Sears failing strategy, At Sears, Eddie Lampert’s Warring Divisions Model Adds to the Troubles, even though it focuses on heavy data.

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Service Is NOT The Customer Experience

After just returning from the #ALSD2013 annual conference, I wanted to provide our point-of-view on one of the trends discussed, that being how Service is the Customer Experience. While we may be.

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NFL and the Stadium Experience

Just a quick thought on today’s comments by NFL commissioner Roger Goodell as reported by Gregg Rosenthal on NFL.com. Rosenthal highlights Goodell’s comments as follows:

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NFL and the Stadium Experience

Just a quick thought on today’s comments by NFL commissioner Roger Goodell as reported by Gregg Rosenthal on NFL.com. Rosenthal highlights Goodell’s comments as follows:

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The Building Blocks of Customer Intimacy

As customers/fans gain more control and power through personal technologies, they will demand that they, not your product, become your focus. The days of depending on your product, or for sports,.

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Dynamic Pricing – Yes or No?

See out thoughts on the Rafi Mohammed’s HBR blogpost on MLB Dynamic Pricing. Scroll down to see our comments. Agree or disagree? Let us know your thoughts!

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Enterprise Wide Integration – IBM Featured Post

Take a moment and view the excellent blog post by our very own Steve Massi featured on the IBM Big Data Hub. Steve takes an in-depth look at Enterprise-Wide Integration and why it’s an essential.

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Announcements

The Corpus Christi Hooks announce a multi-year partnership with the STADIS© Integration and Engagement Platform for customer-centric bundling, engagement and data analytics implementation.
The Corpus Christi Hooks announce a multi-year partnership with IMS for the retail merchandise planning, implementation and support of Retail Pro and Flex Query.
ARAMARK at The Museum of Pop Culture announces a multi-year partnership with the STADIS© Integration and Engagement Platform for customer-centric bundling, engagement and data analytics implementation.
Rank + Rally at Ford Field announces a multi-year partnership with IMS for retail merchandise planning, implementation and support of Retail Pro, eMobile POS, Flex Query and Foundry Logic.
Baltimore Center Stage announces a multi-year partnership with IMS for food & beverage planning, implementation and support of eMobile POS.
The Pepsi Center extended their partnership with the STADIS© Integration and Engagement Platform for customer-centric bundling, engagement and data analytics implementation.
The Kimball Shop & Boutique announce a partnership with IMS for the retail merchandise planning, implementation and support of Retail Pro.

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