Stadiums that are not state-of-the-art, like Miami’s Sun Life Stadium, are being left behind.
“I did have a few owners who expressed to me privately that the condition of the stadium was an important factor,” Goodell said in reference to South Florida’s failed Super Bowl bids.
What else are teams doing to enhance the in-venue experience, for all fans? I’m hearing nothing about data and data integration. Until they provide customer intimacy through surprise and delight, in real-time, the fan’s value proposition will continue to be compromised.
And competition from the couch will continue to become a bigger issue.
IMS is a technology services company that has been serving the Retail Industry for over 25 years. While we specialize in serving small/medium businesses, we have also completed projects on some of the world’s biggest stages. We help businesses efficiently manage operations by improving processes, implementing unique and comprehensive integrations, and providing additional sources of data intelligence. We believe that by providing businesses with the tools, technology and insights needed to gather and analyze their data more effectively, we can help them create a competitive advantage.