Important Announcement: Windows 7 End of Life = Security Non-Compliance

  • Posted On: May 8, 2019

What is the issue?

The Windows 7 End of Life date has been announced:

January 14, 2020

  • Microsoft will no longer update or support the operating system after that date
  • If you are running Windows 7 after the above date, you will be at serious risk of PCI non-compliance.
  • Payment gateways REQUIRE you to operate your hardware with an OS with ongoing security updates.

Source: *

windows 7 end of life

Am I at Risk?

If you are running Windows 7 on your hardware. = YES

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• The Windows 10 professional operating environment has critical technical limitations that will not allow it to run Retail Pro in certain configurations.

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• If you’re moving to Windows 10 professional you will be required to upgrade to Retail Pro 9.4, or Retail Pro Prism 1.13 or higher for your business

What does non-compliance mean?

The Windows 7 End of Life date has been announced:

  • PCI non-compliance can result in penalties ranging from $5,000 to $100,000 per month by credit card companies
  • Termination of the relationship between your company and its bank/payment processor
  • Negative impact on your company’s reputation
  • Lawsuit by the clients whose information has been violated
  • Loss of trust due to the lack of security

Source: *

What should I do?

  1. Contact Sales rep immediately, if running Windows 7.
  2. PRISM upgrade is recommended to solve this issue.
  3. Retail Pro Prism is the next generation in user-driven retail POS. Lightweight enough to allow for any hardware deployment and hardware deployment, yet stable enough to handle online or offline workloads.
    • Flexible enough for the single-store
    • Various high profile cultural and sporting venues and events
    • IMS and Retail Pro can provide your next-generation retail solution, available today.


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IMS is a technology services company that has been serving the Retail Industry for over 25 years. While we specialize in serving small/medium businesses, we have also completed projects on some of the world’s biggest stages. We help businesses efficiently manage operations by improving processes, implementing unique and comprehensive integrations, and providing additional sources of data intelligence. We believe that by providing businesses with the tools, technology and insights needed to gather and analyze their data more effectively, we can help them create a competitive advantage.

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